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FAQ's

What material are The Nursing Note reference cards made from?

High quality, durable PVC plastic that can withstand daily use and be disinfected after every shift.

What size are The Nursing Note reference cards?

Each card is a standard ID badge size
Height: 108mm
Width: 64mm
Thickness: 0.76mm

How much is shipping?

All orders (besides bundle deals) incur a $4.90 postage fee, inclusive of tracking. Bundle deals incur a $5.50 postage fee.

When can I expect my order to arrive?

All orders are processed and dispatched from Queensland, Australia within 3-5 business days. The Nursing Note ships with Australia Post - per their website, these are the estimated delivery times:

Same state (Queensland, Australia): Up to 4 business days
Interstate (Australia): 3-6 business days

Please note once your order has been dispatched, The Nursing Note is not responsible for lost, stolen, misplaced, delayed or damaged orders. The customer accepts full responsibility to file any claim(s) with the carrier Australia Post for damaged and/or lost shipments.

I made an error with my shipping address, can I change it?

If a mistake has been made, please contact The Nursing Note as soon as possible with the correct address. If the order has already been dispatched, The Nursing Note will not provide a refund and a new order must be placed.

Does The Nursing Note ship internationally?

Unfortunately not! All nursing material is based upon Australian guidelines, policies and procedures, therefore information may slightly differ in other countries.

Does The Nursing Note accept refunds? 

Refunds will ony be issued for damaged products within 7 days of delivery, verified by photographic evidence. No refunds for used items or change of mind.